FAQ

What currency are the prices listed on the site?
All prices are in USD.

I just placed an order, when will it ship?

We try our best to ship items as fast as we can. Please allow 3-5 days for production and then an additional 3-5 days for shipping. Tracking numbers will be issued once the item has shipped. If you don't have a tracking number after 7 business please email us at khomedesign@gmail.com.


I am not in love with my order, can it be returned? What if there is an issue?

We offer a 100 % money back guarantee, if the product is defective, damaged or doesn't fit. We give you 30 days from the time of receiving the item to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase minus the shipping cost. Please include your full name, full address and order number on the returned parcels.

Please note: If your package has shipped, you must wait for it to arrive and then return it before receiving a refund.


Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already shipped please refer to our return process listed above. 

I have entered an incorrect address what do I do now?

If the incorrect address has been submitted, please send us an email within 24 hours to khomedesign@gmail.com, noting the correct address along with your order number. Once we receive your email, we send a confirmation email notifying you of the address update. No refund will be given 24 hours after an order has been placed. 


How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 3-5 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to ensure that you have smooth shopping experience at Worflex Athletics! Please send an email to khomedesign@gmail.com or use our Contact Us page on the site and we will be happy to assist you in any way we can! We do receive a large number of emails, but we guarantee a response to your email within 2 days!